About other things

Q: Is there a Japanese doctor?
A: Yes, there is a Sakura Medical Centre or a International Medical Centre in Southport. The phone numbers are 0487 119 119 or 1800 123 119. You can come to Reception and we’ll help you to book an appointment.
Q: Does Inforum help me find a job?
A: Inforum provides free Workshops about jobs, resume writing and Hospitality English.
Q: Where can I get the RSA certificate for serving drinks in hotels and clubs?
A: You can apply at www.responsibleservice.com.au or ask for assistance at Inforum’s reception.
Q: Do I need a Blue Card to work or volunteer with children?
A: Yes, Inforum can help you apply for this.
Q: Can I print information from the computers?
A: Printing can be emailed direct to reception and will be done for you at a cost of 20 cents per page (Black & White) or $1 (Colour).
Q: Can I leave my large or important items with someone while I go to lunch?
A: These items can be left at reception while you are away from the school if for a short period of time.
Q: Can I ask for help with things not related to study?
A: You can ask for help about anything and we will do our best to assist you.
Q: Can I buy snacks and drinks at school?
A: Yes, both are available at the cheapest price in Southport.
Q: How much is the average price for lunch?
A: Between $5 and $10.
Q: How can I get my own cell phone?
A: You can buy a basic mobile from the shopping centre for around $49. Students often use pre-paid phones.
Q: Can I drink the tap water?
A: Australian water is safe to drink and Gold Coast water is nice to drink. There is also a water filter at Inforum.

About Southport and the Gold Coast

Q: Where can I study with my classmates outside the college?
A: The library is quiet and close to school and is free. Also after your lessons, some Inforum classrooms are available for self studying till 4pm.
Q: Is Southport suitable for studying?
A: Unlike Surfers Paradise, there aren’t many tourists in Southport so it is an excellent location for studying.
Q: Can I buy my country’s food on the Gold Coast?
A: Yes, most are available. There are many supermarkets which sell multi-cultural food.
Q: What are the main amenities around the school?
A: Library, free BBQs in the park next to the water, shopping centre, banks, cheap restaurants, two major supermarkets, many small Asian supermarkets, Olympic-size swimming pool, tennis and basketball courts, two major hospitals and many medical specialists.
Q: Where is Southport?
A: See our Location.

Accommodation

Q: Can I ask my host family to pick me up late at night?
A: No, you must take the bus/tram or taxi.
Q: Why is the internet access limited to email and Skype only at homestay?
A: The cost of the internet is expensive in Australia.
Q: Can I make private renting arrangements with my homestay after I have finished?
A: No, all accommodation is to be through Inforum.
Q: Is accommodation far from the school?
A: All accommodation is in the surrounding suburbs of Southport. The closest is 10 minutes on foot but the majority is 20-30 minutes by bus/tram.
Q: Can I use the homestay family’s home phone?
A: Phones can be used with an international phone card. Your first card is free and will be waiting for you on your arrivel at your homestay.
Q: Can I cancel my homestay for no valid reason?
A: Yes, but you must give two weeks’ notice and pay 2 week’s cancellation fee.
Q: How do I move from my accommodation when finished?
A: By bus/tram or taxi.
Q: Do I have to come home at a set time?
A: No, just let your host family know what time so they don’t worry. If you don’t need dinner, please tell your family by the morning.
Q: Can I extend my accommodation?
A: Extension is possible and subject to availability. Please ask Diana, our Accommodation Manager, when you come to school.

Activities

Q: How much it is to go to Sea World, Dreamworld and Wet ’n’ Wild?
A: We have student discount price available. Please come and talk to our reception staff.
Q: Are any activities free?
A: We have many free activities, and very low cost ones for students with limited funds. For example, wild kangaroo watch is free ($0.00), BBQ is $5.00, and Movies in the Park evenings are free.
Q: Can I join the activities after I graduate?
A: Yes any student that has studied at Inforum is welcome.
Q: How often are they run?
A: Activities are run every Friday afternoon or sometimes during weekends.

Getting around

Q: How much is the bus/tram service?
A: It is depending on zones you are travelling. Please click here to see the zone and prices.
Q: Is it easy to reach Surfers Paradise?
A: Most buses go through Surfers Paradise and can be caught next to Inforum. It is 7 minutes (three stops) by bus.
Q: Is the public bus/tram service around the school convenient?
A: Southport (Australia Fair bus stop) is one of the busiest bus stops on the Gold Coast. The majority of buses on the Gold Coast come to Southport therefore it is very convenient. However, some suburbs don’t have such good services. It is a 2-minute walk from the main bus stop to the school.
Q: How long does it take to get to Brisbane city?
A: One hour by car or 1.5 hours by bus and train (from Helensvale station).
Q: What is the public bus/tram timetable to/from Gold Coast Airport?
A: Please check: translink
Q: What is the public train timetable to/from Brisbane Airport?
A: Please check: translink
Q: How do I get to/from the airport?
A: We have an airport pick-up service. To find our more, please click here, or check public transportation: translink
Q: How far is the school from the airport?
A: 40 minutes from Gold Coast airport and one hour from Brisbane airport.

How much?

Q: How much is food?
A: This is the price at a local super market in March 2014VegetablesOnion: $1.5 per kg; Garlic:$3 ~ $4 (4 pieces); Potatoes: $3.48 ~ $3.98 per kg; Carrots: $1.99 per kg; Cabbage:$2.49 each; Spring Onions: $1.98 a bunch; Lettuce: $1.98 each; Tomatoes: $5.98 per kg; Avocado: $2.48 each;MeatChicken: $9.99 per kg; Chicken Drumsticks: $4 per kg; Chicken Wings: $4 per kg; Beef $11.5 per kg; Beef sausage: $7.99 (420g);OthersEggs: $4.58 (12 eggs); Milk: $3 (3 L); Margarine: $2.99 (500g); Ice cream: $5 ~ (4L); Beer: $16.64 (6 bottles); Chips: $3.43 (175g); Tim Tams: $3.49 per packet; Rice: $2.46 (1kg); Noodles: $4.62 (6 packets); Coffee: $9.17 (100g); Water: $1 to $2 (1.5 L); Oil: $2.42 (750g); Bread: $4.29 per loaf;ToiletriesWashing Powder: $8.59 (1 kg); Softener: $7.51 (1L); Toilet paper: $9.66 (18 rolls); Sun cream: $11.81 (250ml); Toothpaste: $2.80 to $5 (110g); Pantene shampoo: $11.83 (750ml); Dove Body Wash: $8.06 (300ml);CigarettesMarlboro: $20 to $25 (pack of 20). Yes, they’re expensive so it’s a really good time to quit smoking!
Q: How much is the cost of living?
A: Share house: $110~$160 per week, food and living supplies: $50~$100 per week, leisure: $30 ~

Lessons

Q: Do I have to buy a textbook?
A: Yes. The fee will be shown in your invoice.
Q: What is the age group?
A: The majority of people are in their mid-late 20s but we have hosted a 75-year old student and there are always some who are in their 40s – 50s.
Q: Can I jump the level if I learn quickly?
A: Yes, it’s possible but you have to be very good. You can take a level-up test any Friday afternoon with our Academic Manager but you need your teacher’s recommendation first.
Q: How many weeks are there in one level?
A: 12 weeks
Q: What is the maximum enrolment period?
A: General English: 50 weeks, IELTS/Master Class: 12 weeks each
Q: What’s the minimum enrolment period?
A: 1 week for General English, Master Class and IELTS Advanced.
Q: How many levels?
A: Six levels: Elementary, Pre-Intermediate, Intermediate, Upper Intermediate, Advanced 1 (Master Class), and Advanced 2 (IELTS).
Q: How many classes are there?
A: About nine
Q: Will the teachers change regularly or do I have the same teacher?
A: No, you usually have two teachers only teaching a level.
Q: How many hours do students study a week?
A: General English and IELTS Exam Preparation: 20 hours per week but if you join the afternoon Workshops, this could be up to 25 hours per week; for Master Class, 20 hours + 5 hours of free Exam Skill Options on Friday.
Q: What is the average and maximum size of each class?
A: For General English, the average is 14 students per class and the maximum is 16;
Q: What is the nationality mix?
A: It depends on the month of the year and the class level. This is just an indication.Brazil 8~15% Colombia 4~10% Chile 3~8% Czech 5~10% France 4~12% Hungary 0~5% Japan 25~38% Saudi Arabia 1~2% South Korea 10~15% Taiwan 3~5% Thai 3~5% Spain 3~5% Poland 2~5% Others 1~5%
Q: How many students are at Inforum?
A: Between 120 – 150 students.
Q: What’s my English level?
A: There will be a placement test on your first day to check your level. If you have to know your level first, please contact us.

Residence

Q: How soon can I find share accommodation?
A: Most students find what they are looking for within 2-4 weeks.
Q: How much is share accommodation?
A: As little as $100 but an average of $110-$160 depending on location and quality.
Q: Where can I find share accommodation?
A: We have a lot of accommodation listed on our Inforum notice board, also local papers and internet sites.
Q: Is there a shop close to the residence?
A: Yes, there are shops a few meters down the street. These include: Asian grocery, restaurant, pharmacy, convenience store, café, laundry and pizza shop.
Q: Can I use Wi-Fi?
A: Yes, it is free and you will be given the password when you arrive.
Q: Do I have to clean the residence?
A: You must clean up after yourself when cooking and tidy your own room; cleaning of common areas is done by a cleaner once a week.
Q: How many people will I share my room with?
A: You will share with only one other person.

The internet

Q: Can I use the internet at the residence?
A: Yes. Free Wi-Fi is available for your computer. There are no computers at the residence so please bring your own. The usage is limited so you can only use the internet for emailing, browsing the net and contacting your family.
Q: Can I use the internet at my homestay?
A: Usually not. But you can request a Quality host family with Wi-Fi available. The usage is limited so you can only use it to check your emails and call home.
Q: Is it quick?
A: It is quick as long as users don’t download large items e.g. movies, as this will cause it to slow down.
Q: Is the Internet common in Australia?
A: Not as common as some other countries, but most people have it.
Q: Which language can we use on the school computers?
A: You can change the language on the computers to almost anything (Japanese, Mandarin, Korean, Czech and many others).
Q: Is the internet available at the school?
A: Yes the school has desktop computers and Wi-Fi available for your your Wi-Fi devices.

When I arrive

Q: How do I open a bank account?
A: You will need to go to one of six local banks with your passport and one more ID with a photo (e.g. driver’s license). Some banks have, “Student Accounts”, where you don’t have to pay monthly fees.
Q: What do I bring on the first day?
A: Passport, pencils, an eraser, your acceptance letter, postal address in yuor home country, accommodation address in Australia and mobile phone number (if avaliable).
Q: What happens on my first day at school?
A: There is an orientation program, placement test and Southport tour. There is a detailed schedule on your acceptance letter.
Q: What happens on my first day in Australia?
A: Please relax, rest and catch up with some sleep. If you are with a host family, they will show you the nearest bus/tram stop to catch a bus/tram from and take you to school. If you want to do some shopping, ask your host mother to take you to the local super market. If you are staying at the residence, please ask your roommate to show you the school and supermarket.

Work

Q: What is the procedure to find a job in Australia?
A: You will have to have a Tax File Number (TFN) to get a job and in some cases an Australian Business Number (ABN). So, applying for your TFN is the first thing you will have to do. Then resume making, interview practice and then take the resume to as many employers as possible!! Our free Work Ready workshop will help you to apply for the TFN, make a resume and have you ready for the interview.
Q: How soon can we find a job?
A: Some students have found work in the first 2 weeks, but usually 4 - 6 weeks; this will depend on your skill, English level and dedication to job hunting.